Once your items have delivered and you are not satisfied with your LLOUVENT purchase, you have 7 days from the date of the delivery to ship them back to us for a full refund. Returns shipped after the first 7 days will be eligible for store credit (store credits never expire). After 30 days, all sales are FINAL and returns will not be accepted.
Your product must be unworn and still have tags attached for refund.
To return your items, please follow these steps:
1. Repackage your products in its original packaging.
2. Email us with your intent to return your purchase at firstname.lastname@example.org
3. We’ll email you back with a return label after you pay the shipping fee
4. Print out the label and affix to your package
5. Drop off at your nearest post office
Please allow up to 7 business days for your refund to process once the returned product is received by our warehouse.
We offter free exchanges with standard ground shipping.